Insurers’ online forums invite patients to vent
“Not happy” wrote to complain about the 90-minute wait to be seen at a dermatologist’s office. “Disgusted” said that a certain doctor “refuses to communicate with patients.” But “CarolaBen” responded to “Disgusted” that this doctor returned every call placed by her regarding her husband’s liver duct problem.
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Tags: Insurers', online, forums, invite, patients