"Health & Medical News"

Three in five inpatients are extremely satisfied with their hospital care. And two of three patients would definitely recommend their hospital to friends and family, according to new survey data released last month by the U.S. Dept. of Health and Human Services.

The patient satisfaction data also show that eight in 10 patients said their physicians always explained things clearly, listened carefully and treated them with courtesy and respect.

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From:
Treatment Research Institute
600 Public Ledger Building, 150 S. Independence Mall West
Philadelphia, PA 19106
Tel: (215) 399-0980
http://www.tresearch.org

Paying substance abuse treatment providers for results, not services, may lead to improved quality of care, according to the first published study of a novel performance-based contracting system implemented by the State of Delaware in 2002.

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